Salesforce Administrator

 
An exciting opportunity has arisen to work remotely within a highly respected and established events company, Wisdom, who are a successful, dynamic and creative global business spanning across multiple industries and sectors. At Wisdom, our people are at the absolute heart of what we do. We’re proud that our core values of passion, care, imagination and trust define the way we carry out our work across all of our conferences. If you share our values, we’d like to hear from you.
 
Working closely alongside a team of experts with extensive CRM, business and technical knowledge/experience, you will be responsible for the implementation, support and maintenance of the Salesforce platform and live user base across the wider Wisdom group.
 
Key Responsibilities:
 

  • Provide first and second line support and training for Salesforce users.
  • Maintain profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).
  • Perform data imports, fulfil ad hoc data requests, data integrity and manipulation tasks such as merging duplicate records and establishing proper ownership of existing accounts and contacts.
  • Analyse and optimise Salesforce related workflows, platform design and setup.
  • Implement best practices with regards to system maintenance, configuration, software updates, development, testing, data integrity, backups, etc.
  • Document current/future systems and processes within Salesforce.
  • Build reports and dashboards and maintains a solid information architecture within the database across all applications.
  • Collaborate with business users and management to perform requirements gathering.
  • Assist developers and business users in gathering and validating test data and understanding use cases, business requirements, and testing plans.
  • Communicate regularly with leadership in order to ensure the delivery of high-quality service both within and outside the department.
  • Administer 3rd party application licenses.
  • Manage and Perform Basic and Advanced Administration Tasks in Applications to support the development and on-going use of business applications.

 
Knowledge, skills and behaviours:
 

  • Strong Salesforce CRM and configuration knowledge.
  • Experience of working with Validation and Workflow rules in Salesforce CRM.
  • Salesforce certifications (ADM201/Trailhead modules and badges).
  • Ability to create and manage support processes.
  • Salesforce security knowledge.
  • Experience of the events sector is essential.
  • Knowledge of integration platforms e.g. Dell Boomi and ERP experience would also be desirable.
  • Excellent customer service skills.
  • Experience working with data and knowledge of basic data principles and processes.
  • Strong technical and analytical skills/knowledge.
  • Excellent verbal and written communication skills.
  • Ability to work independently, and as part of a team.

 
Benefits:
 

  • Freedom of working remotely
  • Uncapped commission
  • Occasional travel to your events held across the world
  • Career progression and development support with clear pathways both upwards and across departments
  • The opportunity to be part of one of the most successful international event organization teams in the industry
  • The opportunity to grow and develop your skills to management level
Internship

 

Position Type:

 

Internship 3 to 6 months

 

We are looking for individuals who want to gain experience in all aspects of the event production process and running a business. Students will have the chance to learn about the industry firsthand and have high accountability as they will be given high priority, real world tasks throughout the internship. In addition, they will assist with the following:
 

  • Social media marketing
  • Social promotion
  • Social media group management
  • HR
  • Email marketing campaign
  • Media partnership
  • Contract management
  • Competitor analysis
  • Lead generation
  • Advertising
  • Google ads
  • SEO optimisation
  • Liaising with production, sales and other departments
  • Working with graphic designer

 
Qualifications:
 
Applicants should possess impeccable integrity, outstanding interpersonal skills, excellent written and oral communication skills.Looking for a take charge, personable individual with an interest in events, conferences and marketing is necessary.
 
Other necessary qualities are:

  • Be passionate about making a difference in your community.
  • Ability to manage multiple projects and work assignments from a variety of staff.
  • Excellent interpersonal skills both in person and by phone, with high professionalism.
  • Ability to accomplish projects with little supervision.
  • Fantastic customer service ethic and high expectations for quality.
  • Computer literate: Proficient using the latest versions of Microsoft Word, Excel, PowerPoint. Aptitude to learn other events, email and survey tools.
  • Well organized, dedicated, confident, energetic, and creative .
  • Flexible to the constant variations in our business.

Salary Level:
 
Unpaid Internship-with option for Commission. Strong long term possibilities of career opportunities for successful candidates across multiple departments depending on your interest.

Human Resources

 
Our Human Resources Manager will:
 

  • Develop and implement a best practice company policy and procedures across a range of HR matters, ensuring employee and company adherence
  • Develop and implement a strategy to hire people over the distance in order to ensure a quick grow our remote team
  • Oversee all HR initiatives, systems, and tactics
  • Manage both online and offline employee record keeping and agreements.
  • Serve as the primary point of contact for employment relations, supporting employees in various HR related topics such as leaves and compensation and resolving any issues that may arise
  • Deal with grievances and violations invoking disciplinary action when required
  • Oversee delivery of on-boarding and off-boarding processes ensuring a consistently high standard of delivery
  • Oversee the execution of Wisdom performance management process, tracking completion rates and guiding Managers on effective goal setting and delivery
  • Oversee talent acquisition and recruitment processes
  • Work closely with our Senior Management team to provide training & development initiatives to our employee base
  • Report to and advise the CEO by analyzing data and using HR metrics
  • Manage internal communication projects and Employee Surveys

 
Experience:
 

  • Minimum 2 years of HR experience in conference production industry (in multiple HR functions including but not limited to employee relations, talent development, talent review, and succession planning, employee engagement, performance management, and talent acquisition)
  • Proven expertise in developing partnerships with leadership and influencing key business decisions
  • Demonstrated ability to manage human resources at both the strategic and tactical levels.

 
Knowledge, Skills, and Abilities in the conference production industry:
 

  • Comprehensive knowledge of HR principles
  • Organized and process-driven, with an eye for detail and a commitment to accuracy
  • In-depth knowledge of HR best practices
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • Excellent active listening, negotiation and presentation skills
  • Knowledge of HR systems and databases

 
Benefits:
 

  • Freedom of working remotely
  • Uncapped commission
  • Occasional travel to your events held across the world
  • Career progression and development support with clear pathways both upwards and across departments
  • The opportunity to be part of one of the most successful international sales teams in the industry
  • The opportunity to grow and develop your skills to management level (New financial terms and basic salary package will be offered)
Sponsorship Sales Manager

 
Solution providers from around the world look for opportunities to network, exhibit, and pitch to their potential clients in the capacity of a Conference Sponsor. Our Sponsorship Sales team identifies, matches and sells sponsorship and exhibition packages to companies on the supply side of each event.
 
Main Duties and Responsibilities:

  • Maintain a thorough understanding of Wisdom products, the industry, and our competitors
  • Attend on-line briefing meetings with producers on intellectual content and unique selling points of conferences
  • Identify the target market for solution provider sponsorship opportunities
  • Market research and lead sourcing of potential sales prospects
  • Developing a continuous pipeline of sales leads
  • Pitching and tailoring sponsorship opportunities to clients over the telephone and face-to-face (predominantly phone based)
  • Working towards monthly sales performance targets
  • Developing long term business relationships with clients to ensure repeat business
  • Onsite management of sponsors attending conferences
  • Keeping your work up to date in the corporate CRM system

 
The Ideal Candidate Will Demonstrate:

  • Resilience and tenacity to perform each sales call with the same energy
  • A healthy determination to succeed and deliver against targets
  • A high level of integrity and ethical conduct
  • A proactive can-do attitude
  • A strong sales closing ability
  • Ability to research and source leads from the target market
  • Strong negotiation and objection handling skills
  • Ability to assimilate large amounts of information quickly
  • Previous experience in sponsorship sales

 
Benefits:

  • Freedom of working remotely
  • Uncapped commission
  • Occasional travel to your events held across the world
  • Career progression and development support with clear pathways both upwards and across departments
  • The opportunity to be part of one of the most successful international sales teams in the industry
  • The opportunity to grow and develop your skills to management level (New financial terms and basic salary package will be offered)
Delegate Sales Executive

 
Each conference presents an opportunity for industry professionals to attend, meet and learn from the industry leaders speaking at our event.
 
Delegate Sales Executives are responsible for selling delegate passes on Wisdom conferences to senior-level executives of public and private sector companies. As a Delegate Sales Executive, you will need to have the ability to research the relevant and qualified professionals for each conference, call them and sell them a pass to each event using the specific Wisdom sales process. You are also required to consider and accommodate your client’s needs and interests while possessing the skill to close business time after time. A top candidate for this position will have the aptitude to make adjustments and constantly learn and apply new sales strategies exemplifying versatility and improving ability.

 
Main Duties and Responsibilities:
 

  • Attend briefing meetings with producers on intellectual content and unique selling points of conferences
  • Market research and lead sourcing of potential sales prospects
  • Developing a continuous pipeline of sales leads
  • Pitching and to clients over the telephone for inbound or outbound sales
  • Applying the Wisdom sales methodology in order to close business
  • Working towards monthly sales performance targets
  • Preparing sales contracts to send out to clients
  • Developing long term business relationships with clients to ensure repeat business
  • Onsite interactions with delegates attending conferences
  • Maintain a thorough understanding of Wisdom products, the industry, and our competitors
  • Keeping your work up to date in the corporate CRM system

 
Requirements:
 

  • Previous experience in telesales/cold calling
  • Previous experience in delegate sales

 
Skills required:
 

  • A proactive can-do attitude
  • A strong sales closing ability
  • Strong negotiation and objection handling skills
  • Ability to assimilate large amounts of information quickly

 
Benefits:
 

  • Freedom of working remotely with a culturally diverse workforce
  • High-income potential with uncapped commission
  • A unique product with an established brand
  • Occasional travel to your events held across the world
  • Career progression and development support with clear pathways both upwards and across departments
  • The opportunity to be part of one of the most successful international sales teams in the industry
  • The opportunity to grow and develop your skills. Quick management potential (promotion from within with new financial terms and basic salary package will be offered)
  • Intellectually challenging whilst learning in a dynamic work environment
Conference Production Manager

 
Wisdom Events has an exciting opportunity for an experienced Conference Producer looking to join the leader in the conference & events industry. This role offers an experienced and exceptional conference producer the opportunity to contribute to a growing portfolio of the most current and modern maritime & energy events sectors.
 
Reporting to the Head of Production and in conjunction with Advisory boards, the role of the Conference Producer is to research subject matter and find the most qualified speakers to create and execute high-quality business conferences and summits.
 
Responsibilities:
 

  • Research and analyze trends and topics that will contribute to the learning experience and professional advancement of our audiences
  • Research, source and secure Key Opinion Leaders to participate in the conference programs as speakers
  • Write compelling session descriptions
  • Invite and confirm speakers, through phone calls and email
  • Manage session documentation, including speaker contracts, session plans, disclosures and presentations, relevant paperwork and more
  • Develop and manage logistics plans
  • Manage online conference platform
  • Onsite execution of conferences to exceptional standards

 
Requirements:
 

  • Exceptional project management and organizational skills
  • Strong time management skills with an ability to multi-task
  • Attention to detail
  • Excellent interpersonal and relationship management skills and the ability to network with senior industry figures
  • Enthusiastic and collaborative team player

 
Previous Experience:
 

  • 2+ years proven track record as a successful conference producer

 
Benefits:
 

  • Freedom of working remotely
  • Uncapped commission
  • Occasional travel to your events held across the world
  • Career progression and development support with clear pathways both upwards and across departments
  • The opportunity to be part of one of the most successful international production teams in the industry
  • The opportunity to grow and develop your skills to management level (New financial terms and basic salary package will be offered)
If You want to join our company please contact us hr@wisdom.events
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